4/3 Team Defense 2

Posted Posted in COVID-Diary

My colleague Mike Rayo followed up Team Defense is about Help basketball metaphor with his own from volleyball. He writes: “Sports give us plenty of guidance about teamwork, which we need right now! We need to think of ourselves as #TeamUSA, and we’re all suiting up. One important lesson comes from volleyball: You never call […]

Troubled Times, Episode 2

Posted Posted in ACL Posts, Troubled Times

Operators and Organizations Coping with Prolonged and Stressful Emergencies We’ve made some observations over the past month about how tech organizations are adjusting their practices as a result of the COVID-19 pandemic. It’s still too early to synthesize these observations into what we might call “patterns” but some of them do appear to be taking […]