

39041285735_4ae78f8b29_o
Assessing Your Organization's Ability To Learn
39041285735_4ae78f8b29_o
Assessing Your Organization's Ability To Learn
If you can maintain and sustain your business’ ability to generate deep insights, integrate learning across groups, and disseminate and retain these lessons over time, you will evolve past your competitors.
But how effective are your teams at discovering these insights and making meaningful use of them beyond simple short-term “fixes”?
Just as all incidents are unique – so are organizations. Doing an assessment can reveal the existing sources of resilience as well as unknown sources of brittleness in your organization.
Research from the field of Resilience Engineering supports that these sources of resilience and brittleness are largely hidden from an organization’s internal view. Finding, exploring, and managing them requires expertise and skill with methods that trace, reveal, and map the cognitive processes of decision making.
Our team represents over 40 years of experience with these methods in high-tempo/high-consequence domains to improve processes, tooling, and practices.
Incidents can have broad and significant influences on many business operations and decision-making. These influences are often not explicit or given much attention since they are perceived to be at a distance from where (in time and in the organization) these events happen.
Examples of where incidents have shown to wield influence include…
The goals of an assessment are:
The objectives of an assessment are:
The deliverables of an assessment can include:
(Deliverables obviously depend on the specific needs of the client and agreement of the engagement. These are just examples.)